Spring ‘25 Release
Introducing the latest features to help you save money and time, drive revenue, boost customer satisfaction and chaos-proof your fulfillment.
ShipBob Plus+ 🌎
ShipBob Plus+ 🌎
ShipBob Plus is our premium fulfillment solution built for the fastest-growing mid-market and enterprise brands looking to scale faster, streamline operations, and cut costs through a high-touch, greatly customizable fulfillment experience.
Merchants using ShipBob Plus unlock tailored supply chain planning, flexible tech and retailer integrations, and priority support. They also get the ability to help shape ShipBob’s product roadmap with a seat on our Customer Advisory Board, early access to beta features, and exclusive co-marketing promotional opportunities like truck wraps. It’s an enterprise-grade solution for brands on the path from $100M to billions in sales.
Get Started with ShipBob PlusOptimize Your Supply Chain
GMP & GFSI Certifications 🌎
ShipBob is committed to the safe, compliant handling of consumable goods. We’re proud to operate GMP-certified fulfillment centers in Arizona, California, Georgia, Illinois, Pennsylvania, Texas, and the Netherlands (including all ShipBob regional hubs in the US), along with GFSI-certified warehouses in California, Illinois, Nevada, Pennsylvania, and Texas, with more on the way. These globally-recognized certifications reinforce our dedication to quality and safety, helping ensure your products are handled with care from the moment they arrive at our fulfillment centers to when they’re delivered.
ShipBob Capital 🇺🇸
ShipBob Capital offers a fast, flexible way to access the money you need to scale. Instantly tap into a line of credit deposited directly into your bank account, with the freedom to withdraw funds as needed. Choose repayment terms that work for your business with competitive APRs designed to keep borrowing simple and affordable.
Available to US-based merchants with an EIN and at least USD $100K in annual revenue.
get Started with ShipBob CapitalOrders Page Improvements to Manage Order Types, Splits, & Exceptions 🌎
To help you work more efficiently and find key information faster, we’ve redesigned the Orders page based on direct feedback from our merchants. With the new experience, you can:
- Get clear insights into order splits for large D2C or B2B orders and track their progress in real time.
- Customize your orders and shipments views to highlight what matters most to you.
- Use enhanced filters and a cleaner layout to quickly locate orders.
- Include more data in order exports like order tags, store details, and tracking URLs.
This upgraded experience will soon become the default Orders Page view.
New Reports Repository 🌎
We’re continuing to expand our reports repository with new views that give you real-time insights to drive smarter, faster business decisions. By the end of May 2025, you’ll have access to two new reports (Business Performance and Out of Stock Inventory & Exceptions) to help you stay ahead of potential issues and monitor the health of your business in just a few clicks.
Bulk Multi-Box Package Selection 🌎
Tailor automated packaging rules to fit your business needs with our new multi-box selection feature. Set parameters for B2C package weight to prevent overpacking or under packing, helping you cut shipping costs and optimize every shipment.
Set & Automate Ship Options via Store Order Tags for API Orders 🌎 Coming Soon
Reduce exceptions and improve the customer experience with more reliable carrier selection. Set your ship options via order tags for API orders and automatically switch shipping options based on custom tags during order import.
Support for Products with Multiple Barcodes 🌎 Coming Soon
Starting in June, we will support products with multiple barcodes, improving accuracy and efficiency across every stage of fulfillment, especially for complex or high-SKU catalogs. By making barcode scanning a reliable checkpoint at receiving, picking, shipping, and more, we can prevent errors and order exceptions, while enabling faster, more consistent fulfillment.
Delight Shoppers
Zone Skipping & TrackBob 🇺🇸
ShipBob can now zone skip eligible US domestic orders that flow through our middle-mile network. This is the result of significant investments into our order and transportation management technology, including enhancements to order routing, sortation, package-level visibility, and tracking to deliver a best-in-class delivery experience.
Qualifying orders headed to the same region are consolidated onto a truck and skip over intermediate zones for faster, more reliable delivery with less risk of damage. To start, orders that are eligible for zone skipping are domestic standard orders originating from ShipBob’s US locations and imported from Shopify, ShipStation, our public API or manually created in ShipBob.
And because ShipBob manages more of the order journey, zone-skipped orders come with TrackBob, an enhanced tracking page that provides deeper visibility and additional order statuses for you and your customers.
Go Global
Give your customers faster, more reliable shipping.
New DDP Integration with Passport 🇺🇸
ShipBob’s new DDP integration with Passport helps you offer a frictionless cross-border shipping experience to your customers. Duties and taxes are calculated at checkout, so shoppers enjoy transparent pricing and avoid customs delays or surprise fees at delivery.
With Passport’s tax, duty, and VAT compliance support and localized checkout experience, you can confidently convert more international shoppers and grow into new markets with ease. Now available for international orders originating in the US.
Get Started with DDPShipBob’s Global Locations
Fulfill in-country or ship internationally (DDP or DDU) to 250+ destinations from any ShipBob location in the US, UK, EU, Australia, and/or Canada.
🇬🇧 United Kingdom
📍 Birmingham, Manchester, and Wellesbourne
🇪🇺 European Union
📍 The Netherlands
🇦🇺 Australia
📍 Melbourne and Sydney
🇨🇦 Canada
📍Toronto and Vancouver
🇺🇸 United States
📍 50+ across multiple regions
Sell Everywhere
Units of Measure (Each, Case, or Pallet) Enhancements 🌎 Early Access
ShipBob’s early access program for units of measure allows you to associate up to four units of measure – each, inner case, master case, and pallet – under a single SKU, with support to merge existing SKUs into one unified listing. Additionally, a new SKU configuration view is available in the Product Catalog to give greater visibility into how your products are structured upon arrival from your manufacturer.
Official Member of the Shopify Fulfillment Network 🇺🇸
We’re excited to be a trusted fulfillment partner in the Shopify Fulfillment Network (SFN)!
As part of SFN, you can manage inventory, monitor delivery performance, and streamline ShipBob fulfillment, all from within your Shopify admin. Learn more here.
Sell Everywhere
Connect & Build Anything
Self-Serve Single Login to Manage Multiple Linked Accounts 🌎
Managing multiple ShipBob accounts across brands or regions just got easier. With this new feature, you can switch between linked accounts using a single login, allowing you to enable and manage account access directly from the ShipBob dashboard, maintain consistent viewing permissions, and simplify daily operations with a user-friendly interface.
Improved Developer Portal 🌎
Our revamped developer portal offers a streamlined, user-friendly experience with powerful new features like advanced search across all content, an interactive “Try It” API explorer, and real-time feedback tools. Learn more about the developer portal here.
Unleashed Integration 🌎 Coming Soon
Seamlessly connect Unleashed with ShipBob to streamline fulfillment by syncing products, orders, and tracking information.
Support for Custom Integrations 🌎
Partner with ShipBob’s Solutions Architecture team to build custom integrations that match your workflows, automate processes, and streamline complex fulfillment, helping you save time and scale with ease.
New Inventory & Product APIs 🌎
Our enhanced Inventory API is 25% faster than before and includes focused endpoints like /inventory-levels for quick access to key data points across all fulfillment centers. Plus, our upgraded Products API now matches the merchant dashboard UI.
People Said…
Optimize Your Supply Chain
ShipBob Logistics has been great for us. Rather than having to sort every DTC package by carrier and service ourselves, everything goes into one bin and ShipBob picks it up, brings it to their facility, and sorts it there. It’s saved us enormous amounts of time and effort, and I don’t have to go back and forth with carriers all the time, or worry about whether they’ll have enough trucks, or if their trucks are too full, or if they’ll have to come back again to get another shipment. It’s been really great to hand off that aspect of logistics to ShipBob
Tim Poyer, VP of Operations and Logistics at Elwood Clothing
Delight Shoppers
The ease of how ShipBob functions allows us to move our minds away from the operational side of things. Their easy-to-use technology allows us to effortlessly use the platform so we can focus on sales strategy. Plus, ShipBob helps us deliver an impeccable customer experience thanks to their Customization Suite and quick shipping from their strategically placed fulfillment centers.
Lizzie Vance, Sales Director at P.F. Candle Co.
Go Global
Distributing inventory across the world with ShipBob also drastically cut our transit times. When we were only shipping from our Miami, FL warehouse, it would take us 25 days to deliver an order to a customer in the EU, while using ShipBob’s UK fulfillment center, it takes only 3 days. That’s an 88% reduction in shipping time for those international customers!
Rachel Tannenholz, President of Aroma360
Sell Everywhere
ShipBob was amazing during peak season. They did a really great job keeping up with demand and scaling quickly to handle our DTC orders. And it was a good thing they did; our B2B business was significantly higher this peak than in past years, and our team was already straining to handle that volume. It would have been tough to deal with Black Friday Cyber Monday volume for our online business on top of that. That experience further solidified the fact that we want all our order volume – DTC and B2B – to go through ShipBob, because they’re so good at what they do.
Charlotte Katona, President of Makesy
Connect & Build Anything
Our business relies heavily on the key integrations between ShipBob, Loop Returns, and Shopify. The direct integration between ShipBob and Shopify is crucial to our success, serving as the primary driver for all our third-party services that depend on up-to-date order data. Additionally, the direct integration with Loop Returns enhances our customer support team’s efficiency and empowers our customers.
Sal Perera, Director of Supply Chain at CLEARSTEM
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